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Solutions
Solutions for the entire customer journey Optimization of operational and financial processes
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Solutions for the customer journey
According to a study carried out among more than 500 companies worldwide, the main advantage of digital transformation is acquiring more knowledge about the customer. Thanks to advanced analytics, every touchpoint with the client, what Google calls micro-moments, is an opportunity to evaluate them and offer incredibly personalized recommendations.
• Lead Scoring
• Campaign management
• Customer segmentattion
• Upselling / Crosselling
• Custom recommendations
• Customer retetention -
Operational intelligence solutions
A key aspect to AI application is the intelligent optimization of processes. Operational excellence is achieved by automating micro-decisions throughout the value chain, including the sourcing, production and delivery of products.
• Demand forecasting
• Prediction of non-payments
• Fraud detection
• Automatic dispatching of operations
Sectors
Retail
Campaign optimization - Customer segmentation - Customer retention - Custom recommendations - Cross-selling & Upselling - Demand forecasting
Tourism
Overbooking management - Customer retention - Custom recommendations - Customer segmentation
Mass consumption
Demand forecasting - Cross-selling & Upselling - Lead Scoring - Optimization of promotional campaigns
Insurance
Prediction of non-payments - Fraud detection - Lead Scoring - Customer retention - Risk Scoring
Banking
Risk Scoring - Prediction of abandonment - Prediction of non-payments - Automatic dispatching of operations
Call centers
Demand forecasting - Lead Scoring - Automatic dispatching of operations